Privacy and Personal Data Protection Policy

Privacy and Personal Data Protection Policy

As Silveriumom , we attach great importance to the privacy of our users and the protection of their personal data. Therefore, we process, store and protect all personal data we collect through our website within the framework of the Personal Data Protection Law No. 6698 (“KVKK”) and relevant legislation.

1. Personal Data Collected

When you visit our website and/or make purchases, the following information may be collected:

  • Name, surname

  • Address and contact information (e-mail address, telephone number)

  • Delivery and invoice information

  • Payment and transaction information (credit card data is processed directly through our payment provider and is not stored by us)

  • IP address, cookie data and site usage information

2. Purposes of Processing Personal Data

Your personal data collected:

  • To process your orders and deliver your products/services

  • Providing customer service support

  • To carry out payment transactions

  • To inform you about campaigns, promotions, announcements and innovations (with your permission)

  • It is processed for the purposes of personalising and improving your website experience.

3. Transfer of Personal Data

Your personal data;

  • Payment systems service providers,

  • To cargo and logistics companies,

  • It may be transferred to official institutions within the scope of mandatory legal obligations. Data is shared only to the extent required by the service and in compliance with the principles of confidentiality.

4. Use of Cookies

Cookies are used on our site to improve user experience, analyze your use of the site, and present you with personalized content. You can change your cookie preferences from your browser settings.

5. Protection of Personal Data

Silveriumom takes all necessary technical and administrative measures for the security of your personal data and strives to ensure data security at the highest level.

6. Your Rights

Within the scope of KVKK, you have the following rights regarding your personal data:

  • To learn whether your personal data is being processed,

  • Requesting information about your data if it has been processed,

  • To learn the purpose of processing and whether it is used in accordance with the purpose,

  • To know the third parties to whom personal data is transferred, either domestically or abroad,

  • Request correction of data if it is processed incompletely or incorrectly,

  • Requesting the deletion or destruction of data within the framework of the conditions set forth in the KVKK,

  • Requesting notification of third parties to whom these transactions are transferred,

  • To object to a result that is to your detriment as a result of the analysis of processed data exclusively through automated systems,

  • To request compensation in case you suffer damage due to the unlawful processing of your data.

To exercise these rights, you can contact us at [ iletisim@silveriumom.com ].

7. Changes

Silveriumom reserves the right to make changes to this Privacy and Personal Data Policy. Updates will be announced on our website.